Privacy Policy

Sarg Innovation Labs Private Limited ("Company," "we," "us," or "our") operates the Bhaagya platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

Personal Information

When you register for an account or use our services, we may collect:

• Name, email address, and phone number
• Date, time, and place of birth (for astrological calculations)
• Payment information (processed securely through Razorpay)
• Profile picture and other optional information you provide
• Communication records with our astrologers

Automatically Collected Information

When you access our Service, we automatically collect:

• Device information (type, operating system, browser)
• IP address and approximate location
• Usage data (pages visited, time spent, interactions)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for:

• Providing and maintaining our Service
• Generating personalized astrological readings and birth charts
• Facilitating consultations with astrologers
• Processing payments and transactions
• Sending notifications, updates, and promotional content (with consent)
• Improving our Service and user experience
• Detecting and preventing fraud or abuse
• Complying with legal obligations

3. Information Sharing

We may share your information with:

• Astrologers: To provide consultation services you request
• Payment Processors: To process transactions securely
• Service Providers: Third parties who help us operate our Service
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your data
• Withdraw consent for data processing
• Object to certain types of processing
• Data portability

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings.

8. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: